■ Legal notices

Company name: NINAASEVENTS EURL

Acronym: NSE

Legal form: Limited liability company (EURL)

Share capital: €50

Head office: 38 Rue de Metz, 92000 Nanterre

SIREN: 990 911 182

SIRET: 990 911 182 00014

RCS: Nanterre

APE Code: 70.10Z - Head office activities

Publication director: Miriam Veiga

Contact: ninaasevents@gmail.com | +33 7 59 68 86 28

Website: https://www.ninaasevents.com

Accommodation:

Wix Online Platform Limited

1 Grant's Row, Dublin 2, D02HX96, Ireland

Website: www.wix.com

■ Privacy Policy (GDPR)

At NinaasEvents, we attach great importance to the protection of your data.

personal.

Data collected:

- Name, first name, contact details (via form or order)

- Payment information (secure, not stored by NinaasEvents)

- Email address (newsletter, quote, order tracking)

Use :

- Processing orders and quote requests

- Communication about our services and offers

- Improving customer experience

Your rights:

In accordance with the GDPR, you can request access, rectification or deletion of your

data by writing to: ninaasevents@gmail.com

Retention period:

Data is kept only for the duration necessary to process orders.

and legal obligations.

■ General Conditions of Sale (GCS)

1. Online orders (stationery & treats)

- The items offered are payable in full at the time of ordering via the site.

- No deposit is required for these products.

- Personalized products cannot be refunded or exchanged after validation of the order.

2. Event decoration services

- Any reservation of a decoration service requires the signing of a quote and payment

a 50% deposit.

- The balance must be paid no later than 2 days before installation.

- In the event of cancellation by the customer, the deposit remains acquired and cannot be refunded.

3. Rates & Payments

- All prices are expressed in euros including VAT.

- Accepted payment methods:

- Online orders: Credit card (via Wix Payments / Stripe), PayPal.

- Decoration services: Bank transfer, PayPal.

■ Delivery & Returns Policy

Delivery areas:

- Metropolitan France

- Europe (Switzerland, Portugal, Belgium, Netherlands, etc.)

Time limit :

- Stationery products: 5 to 7 working days in France, 7 to 14 working days in Europe

- Personalized treats: delivery times vary depending on the season and the carrier

Carriers:

- Sendcloud (DHL, UPS, Colissimo, Mondial Relay depending on destination)

Delivery costs:

- Automatically calculated according to weight and destination at the time of ordering.

Returns:

- No returns possible for personalized products.

- For non-personalized products, returns are possible within 14 days (costs payable by the customer).